Long Range Science apparel and DOPE Card products are made to order through our print-on-demand partners. Because each item is produced specifically for you after you order, we handle refunds and returns a little differently than off-the-shelf retail.

Defective or Damaged Items

If your order arrives damaged, defective, or misprinted, contact us within 14 days of delivery at kchurch24@live.com with your order number and a photo of the issue. We will send a free replacement or a full refund, your choice.

Wrong Size or Changed Your Mind

Because every item is printed to order, we are not able to accept returns or exchanges for incorrect size selection, buyer’s remorse, or general dissatisfaction with color/fit once production has started. Please check our size charts carefully before ordering. If you’re unsure which size to choose, contact us before placing your order and we’ll help you pick.

Order Errors on Our End

If we shipped you the wrong item, wrong size from what you ordered, or an item with a print error not shown in your order proof, we will correct it at no cost to you. Contact us within 14 days of delivery.

Lost or Undelivered Packages

If tracking shows your order as delivered but you did not receive it, or if a package appears lost in transit, contact us and we will work with our fulfillment partner to locate it or send a replacement.

Digital Products

Premium subscription access and any digital tools or downloads are non-refundable once accessed, except where required by law.

Need Help?

Reach out through our Contact page or email kchurch24@live.com and we’ll get it sorted out.